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Shipping

The Completex Limited uses various couriers, the customer is free to choose the type of carrier and the timing of delivery linked to them that are based on the timing of shipment (custody to the carrier ) indicated for each single product in its own tab.

The bulky items ( Tvs,large appliances, or more products together ) are subject to processing and then to the custody of the carrier higher than the 24/48 working hours indicated .

Below is and example of a product available for sending (entrustment to the courier ) within 24/48 H

SEUR 3-4 days

Delivery SEUR 3-4 days

GLS 2-5 days

GLS delivery 2-5 days

UPS 2-3 days

UPS delivery 2-3 days

TNT 3-4 days

Delivery TNT 3-4 days

DHL 24 h

Delivery DHL, 24 h

UPS_AEREO 24 h

Delivery UPS_AEREO 24 h

Shipping costs depend on both the product and the timing and type of courier chosen

The consumer and / or customer who chooses insured shipments undertakes to follow the procedure indicated in the delivery note in the package in the event of transport damage, providing the photos indicated in the procedure within and no later than 4 working days.

Completex Limited cannot be considered responsible for any damage caused by the carrier, and it will not be possible to activate the insurance in the event of requests made after the timing indicated above and in the absence of all the photos indicated and / or incorrect. The consumer and / or customer acknowledges that the material withdrawn for transport damages or factory defects is at our expense must be checked by our quality department and / or the courier insurance employee, before proceeding with the relative refund, this verification at a waiting time based on the work flow and the average time is 10 working days from arrival at our facility.

Completex Limited is not responsible for delays due to reimbursement by courier insurance, in this case an average repayment time is indicated. In case of lack of what described above, the consumer and / or customer will not be able to appeal in any way for transport damages and therefore any refund and / or discount coupon lapses. In the case of uninsured shipping, the customer is not entitled to any refund, even if the delivery note of the material could indicate the various procedures to be followed, in these cases, the order email is authentic, where the type of shipping and delivery is indicated. choice.

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